Our Story

Be Informed. Be Smart. Be Sure.

Belief

We believe in being disruptive by design. From conceptualizing and deciding on what new designs to introduce to how we work behind the scenes all of us at WOOD ARTISTA are truly passionate about bringing a newfound appreciation of design to people’s lives with our Minimal Home Furnishings.

 

WOOD ARTISTA was established in (2023), with a vision of becoming a Modern Home Furnishings brand that caters to customers' requirements with the finest precision and quality. WOOD ARTISTA provides solutions for both residential and commercial spaces. Our journey is not just about Art & crafting, it's about redefining spaces with precision, quality, and a touch of elegance.

This introduction aims to establish WOOD ARTISTA as a leader in the industry, highlighting its comprehensive range of products and services, and its commitment to quality and customer satisfaction.

 

Our Mission and Vision

At WOOD ARTISTA, our mission is clear – to cater to the nuanced requirements of our customers with an unwavering commitment to quality and detail. We strive to be more than just a Home Furnishings supplier; we aim to partner in transforming spaces for home or commercial use.

Our vision is to establish WOOD ARTISTA as a synonym for excellence in Minimal concept design, where every piece tells a story of craftsmanship and innovation.

 

We offer diverse Minimal Home Furnishings items designed to elevate your living or working space.

Our product line includes the following-

  1. Household Items
  2. Mirror Items
  3. Bathroom Items
  4. Kitchen Items
  5. Baby Items
  6. Garden Items
  7. Animal Items
  8. Office Items
  9. Furniture Items
  10. Art
Our Interior Design Studio

In addition to furniture, I am looking for Interior Design solutions for my Home and Office. Do you provide this service?
Yes, we do. We have our own in-house WOOD ARTISTA Design Studio. You can visit our website at www.woodartista.com. You have to sign up so that we can get further details about your exact requirements and brief. You can also book an appointment with one of our consultants online to take things further.

Working Hours

Saturday - Sunday Closed

Latest News

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Welcome to WoodArtista

hello@woodartista.com

+880 164 538 3240

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FAQ

Wood ArtistaFAQ

## Customer Service

Our Showroom

  • Where is your Showroom?
    Wood Artista Office
    Plot-60, Road-312, Sector -9, Purbachal New Town, Rajuk, Dhaka, Bangladesh.
  • What are your opening hours?
    We are open from 10 am to 9 pm daily.
  • How can I contact the Showroom?
    You can reach us by using any of the following methods or chat to us directly via us
  • Does WOOD ARTISTA deliver?
    Yes, we do. Once you order from our website, you can expect all our products to be delivered within 3-10 days.
  • I live in Dhaka city. Do I have to pay?
    All our deliveries in Dhaka are free of cost.
  • I live outside Dhaka. Do I have to pay?
    Yes, we’re afraid you will have to pay for this. It depends on where you are located as our delivery costs vary from place to place.
  • Do you offer assembly services?
    Yes, we do. A member of staff will come to your location after your product is delivered. They will help and assist you in setting up your product at no cost.
  • What is the maximum amount that I can pay if I want to pay by Cash on Delivery?
    Cash on Delivery (COD) is available for orders amounting up to BDT 5,000.
  • Can I pay by Bkash once a product is delivered to my doorstep?
    You can pay to WOOD ARTISTA Baksh merchant account for an amount of up to BDT 7000.

website: www.woodartista.com
Phone: +(88) 01645383240
Email: hello@woodartista.com

## Size Guide

  • Customization

WOOD ARTISTA has a wide range of products provision for customization is available.

At WOOD ARTISTA we strive to provide our customers with the best possible service.

  • Our Customization policy
  • Can I change the size of my own Craft?
    Unfortunately, we can’t cater to this request. We follow very stringent production guidelines and each and every product of ours is made for use. Whether it’s the size or fabric of a particular product we ensure what you see is what you get.
  • Can I select the fabric for my products?
    Unfortunately, we can’t cater to this request. We follow very stringent production guidelines and each and every product of ours is made for use. Whether it’s the size or fabric of a particular product we ensure what you see is what you get.

## Delivery & Returns

  • Order 

    Pick, choose, and order a product through our website

    Delivery

    The delivery timeline may vary from 3 days to 14 Days. Estimated delivery lead times are mentioned/labelled with all products on respective product pages. However, due to unavoidable circumstances, the product delivery date may change.

    Ready Product Shipping: Inside Dhaka 5 days, outside Dhaka 10 days.

    Pre-ordered Product Shipping: Manufacturing Time* + Inside Dhaka in 5 days, outside Dhaka in 10 days.

    *Manufacturing time varies by product.

    Delivery Time:

    Ready Product Shipping: Inside Dhaka 5 days, outside Dhaka 10 days.

    Pre-ordered Product Shipping: Manufacturing Time* + Inside Dhaka in 5 days, outside Dhaka in 10 days.

    *Manufacturing time varies by product.

    Delivery Delay:

    Please note that delivery dates may be subject to change due to unforeseen circumstances.

    Assembly
    Our experienced assemblers will assemble your Home Furnishings (if it is required) on-site within 24 to 48 hours of delivering the product.

    Fitting:

    For Knockdown furniture, Wood Artista’s fitter man will be dispatched within 7 days of delivery.

    Our Return and Exchange Policy

    What is the WOOD ARTISTA Return/Exchange Policy?
    If you change your mind, you may seek a replacement with a different product of the same price or higher within 7 days. No cash refund will be provided. If your product of choice is of a higher price, you must pay the difference in price.

    A 10% service charge will be applied for re-delivery. We are unable to provide an exchange for your items if the product is found to be dirty, stained, scratched, damaged, or abused.

    Return Policy

    You may return undamaged furniture within 7 to 10 working days of purchase, subject to a 10% service charge.

    Art & craft items in good condition can be returned within 7 to 10 working days of purchase, subject to assessment. Exclusions apply for customized, broken sets, and fabric products. This demonstrates our dedication to customer satisfaction without undue financial burden.

    *Please note, I offer no refund. I offer unlimited revisions our products/services until the client is satisfied.

    Please contact Hotline+880 1762343055–for after-sales service.

    Repair Policy and Charges

    At WOOD ARTISTA, we strive to ensure customer satisfaction with our products/services. If you find the need to request a refund, please follow the guidelines outlined below:

    Verification Process:

    All refund claims will undergo a thorough verification process by our team to ensure the validity of the request.

    Provide clear documentation or evidence to support your refund claim.

    Refund Process:

    Refunds will be processed using the customer’s original payment method.

    Communication:

    You will be notified promptly about the approval or denial of your refund request.

    If additional information is required during the verification process, our team will contact you.

    Refund Timeframe:

    Refunds will be credited to your account within 10 working days of approval.

    Contact Information:

    For any inquiries or assistance regarding refunds, please contact our customer support at hello@woodartista.com

    Note: This policy is subject to change, and all updates will be communicated through our official channels.